Delivery Information

SAMPLE DELIVERY

Buying tiles online is easy! Simply order samples to see what your tiles will look like in person before purchasing.
To make things even easier, order up to 5 samples for just $1 each with free delivery for orders containing only samples.
Each additional sample after the first 5 in the order are $5.00 each. 
For small wall tiles (e.g. 75x150mm subway), you will receive a full sized sample.
All other samples are provided in the form of 100x100mm chips.
All samples are dispatched via Australia Post's regular parcel post service. 
Metro delivery times: 2-5 business days / Regional delivery times: 4-10 business days (delivery times are estimates only).

ONLINE ORDERS - CUSTOMER PICKUP

You may collect your order from our Melbourne warehouse, please note this is in a different location to our retail store.
Please allow 1-2 business days for our warehouse to prepare your order.
You’ll receive an email from us to notify you when your order is ready for collection.

Warehouse Location
Unit 2/1 Kitchen Road,
Dandenong South, VIC 3175

Warehouse Hours
Mon – Fri: 8.30am - 4.30pm
Closed Saturday, Sunday and public holidays.

Please contact us if you wish to arrange collection from our retail store located at 1664-1666 Centre Road, Springvale VIC.

ONLINE ORDERS - DELIVERY

Designer Tile Company is based in Melbourne and offers delivery Australia-wide.
We strongly recommend contacting us for a freight quote prior to placing your order online.
If you would like Designer Tile Company to organise delivery to you, please note additional delivery fees apply.
These fees are not calculated at the checkout, however a customer service representative will contact you within 24 business hours of receiving your order to advise freight fees, take any additional payment, and organise a delivery date.

IN-STORE ORDERS

Visit us at 1664-1666 Centre Road, Springvale VICWe're open Mon-Fri from 6.30am-5.00pm and on Saturdays from 9.00am-3.00pm (closed Sundays & public holidays).

Our showroom offers an extensive selection of tile and mosaic displays to help spark inspiration for your next project. We also have a Tile Clearance Centre and Tiler's Warehouse onsite to cater for every project, regardless of the budget.

Our knowledgeable team can also assist you with colour consulting, selecting grouts and adhesives, DIY advice, and more! 

Additionally we accept phone orders - give us a call on (03) 9558 4933.

PLEASE NOTE

There may be a 6-12 week lead time for out-of-stock items, large quantities (over 150m2) or indent orders. 

  • Contact Number

    (03) 9558 4933

  • Email

    sales.cc@designertile.com.au

  • Store Address

    1664-1666 Centre Road, Springvale VIC 3171

  • Opening Hours

    Mon – Fri: 6.30am – 5.00pm

    Sat: 9.00am – 3.00pm